Ila Bharadwaj
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Low Code Platform Redesign

Temenos's low-code platform had strong technical depth, but the developer and designer experience had not kept pace. I led a full redesign of the end-to-end tooling, from component authoring to cross-platform preview, making it practical for financial institutions to build and ship production-grade applications without writing code from scratch.

Role
UX/UI Designer
User Research · Interaction · Visual Design · Prototyping & Testing
Company
Temenos India Pvt. Ltd.
(formerly Kony)
Timeline
July 2020 – September 2021
Overview

This project centred around a robust low-code front-end development framework that empowers financial institutions to focus their resources on crafting exceptional user experiences for their clientele, rather than boilerplate infrastructure.

Developers can confidently deploy applications across smartphones, tablets, desktops, and wearables, regardless of operating system, while ensuring enterprise-grade security. My role spanned the entire product design cycle, from research and personas through interaction design, visual design, and usability testing.

Key Achievements
Background

This was part of my professional work at Temenos India Pvt. Ltd. The platform enables designers and developers to create custom applications for their clientele in a low-code environment, encompassing everything from designing basic UI elements to coding and deploying the final application.

A low-code platform designed for both designers and developers can significantly ease their work by accelerating development, reducing complexity, fostering collaboration, and enabling rapid prototyping.

Faster Development
Reduce manual coding using pre-built components and reusable assets
Reduced Complexity
Simplified process allowing users without deep coding expertise to leverage the platform
Collaboration
Shared assets and multi-user support to enable seamless team workflows
Rapid Prototyping
Quickly create and iterate functional prototypes without long build cycles
Flexibility & Customisation
Pre-built templates and components to tailor applications to specific client needs
Integration Capabilities
Third-party services and APIs integrated without writing extensive custom code
Competitive Landscape

The low-code market is crowded with enterprise tools. Understanding the competitive landscape helped identify where Temenos's platform could differentiate, particularly in its financial-services-first focus and cross-platform deployment model.

Competitor 1
Competitor 2
Competitor 3
Competitor 4
Competitor 5
Competitor 6
User Personas

Two primary user archetypes drove design decisions throughout the project, a developer focused on efficiency and reuse, and a designer seeking creative control without relying on deep technical knowledge.

Developer persona, Rishi, large-scale IT company developer focused on financial applications
Developer persona
Designer persona, focused on creative control and visual customisation without deep coding expertise
Designer persona
Project in Focus, Micro Applications

A conventional business application typically consolidates a vast array of functionalities within a single UI. This creates loading challenges and makes it difficult to quickly locate specific features. Micro Apps solve this by dividing a monolithic app into smaller, independently manageable units.

Micro Applications is a platform feature that allows users to create multiple applications within the same project, enabling dynamic content reuse. Changes at the parent app level cascade across all child apps, while child-specific changes remain localised, giving teams both consistency and flexibility.

This feature also supported project-level theming, creating colour palettes, iconography, and template elements with the ability to apply multiple themes across micro apps within a single platform.

User Scenarios
Scenario 1
The Reuse Problem, Rishi, Developer
Rishi works at a large-scale IT company delivering applications for finance clients, banking apps and NBFC providers. He finds himself repeatedly building the same base components and frameworks for each project. He wants to create a reusable parent template where changes propagate across derived apps, while still allowing per-client customisation in child versions. The platform's micro app architecture becomes the right solution fit.
Scenario 2
The Composite App, Multi-Team Banking
A group of developers aims to build a consolidated banking application covering Accounts, Loans, Credit Cards, and Wealth Management for senior management. Each specialised team builds their own Micro App independently, developing, testing, and iterating in isolation. A shared app handles common modules. Once tested, teams construct a Composite App by incorporating all four Micro Apps as dependencies to a Base App. Future updates to individual Micro Apps can be pulled selectively, enabling precise versioning and maintenance.
Workflows & Structure

The platform supports multiple project types, each targeting a different deployment context. Understanding these deployment models was foundational to designing the creation and configuration flows.

Low code platform design, overview screen
Low code platform design, detail view
Native
Native Application
Resides on the device. All forms and UI definitions are packaged with the application.
Hybrid
Hybrid Application
Layout rendered via native shell (WKWebView / WebView) rather than native widgets.
Web
Desktop Web
Runs on a desktop browser. Only available for JavaScript projects.
Architecture
Reference Architecture Project
Provides a structured, modular framework with controllers to manage forms and templates.
Free Form
Free Form JavaScript
Flexible digital application framework for custom development workflows.
Samples
Sample Apps
Pre-designed packaged applications with all components and UI definitions included.
Structure of a Micro Application based project showing parent-child relationships
Structure of a Micro Application based project
Creation of a new project, platform interface screenshot
Creation of a New Project
Micro application processes, platform interface showing micro app configuration
Micro Application Processes
High Fidelity Wireframes

The high-fidelity designs focused on reducing cognitive load for complex developer workflows, clear hierarchy, contextual actions, and a clean canvas for building and managing applications.

Platform Home Screen
High fidelity wireframe, platform home screen showing project overview and navigation
Start-Up Page
High fidelity wireframe, start-up page for the low code platform
Video Demo

A walkthrough of the platform, demonstrating project creation, micro app configuration, and theming workflows.

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